Pond Island – TelEm Group’s internet infrastructure provider, TelEm Fiber, has announced new Fiber Plans for new and existing customers already enjoying the fastest internet connections on St. Maarten.
TelEm Fiber says it has been promoting its new Fiber DUOPlay and TRIPLEPlay plans since June 1, when both products were officially launched to provide phone and internet (DUOPLAY) and TV, phone and Internet (TRIPLEPlay) packages to customers who are already connected to the company’s continuously expanding fiber network.
According to TelEm Group Chief Commercial Officer (CCO), Mr. Michiel Parent, the new fiber plans offer a lot more more download and upload speeds to customers for just $5 to $10 more.
“We are asking customers to try any of any these bundled packages for convenience and for cost savings in these times when cash is really short,” said Mr. Parent.
The Commercial director assures customers they will definitely have an enhanced customer experience once they apply for and start using the new products.
“Existing fiber customers who currently have a DUOPlay or TRIPLEPlay package will be migrated to the new Fiber plans automatically as per August 1st, 2020, unless they wish to opt out, in which case they need to visit a TelEm Group location and inform a Customer Care representative that they do not wish to be migrated, or would prefer a different fiber plan”, advised Mr. Parent.
CCO, Mr. Parent says more and more areas on St. Maarten are being connected to the island-wide fiber infrastructure each day, and TelEm Fiber will be informing customers in these areas days in advance about these and other offers so that they can be amongst the first to boast of having TELEM FIBER service.
