PHILIPBURG, Sint Maarten – TelEm Group, the sole full-service Telecom provider for St. Maarten, in the Dutch Caribbean, with mobile services to neighboring islands of Saba and St. Eustatius, has partnered with Prepay Nation to distribute its brand new TelCell prepaid mobile airtime product. TelEm Group currently operates its mobile service under the TelCell brand.
The new partnership makes it possible for TelCell customers to recharge or top-up their mobile phone accounts digitally via either the web or mobile app and provides access to TelCell airtime worldwide.
“We are thrilled to be involved in this historic initiative” said Colin Benjamin, Director of Digital Channels at Prepay Nation. “TelCell customers who are travelling abroad can now add credit to their phones from virtually any retailer that currently sells mobile top-up in any part of the globe. In addition, customers have the option of directly recharging online via the www.telcelltopup.com website or the TelCell Top-Up App, which is available for both iOS and Android devices.
“This partnership with Prepay Nation demonstrates our commitment to increase accessibility and ease of use and improve the overall customer experience” said Estalita Gumbs, Business Development Officer at TelEm Group. “We are particularly pleased that the St Maarten, Saba and St. Eustatius Diaspora communities in Holland, the USA and elsewhere, can also easily top-up the phone of a friend or relative back home. We are delighted to be the first operator in these islands to launch such a service. Our customers can continue to look forward to similar convenient services in 2020,” said Ms. Gumbs.
The Caribbean Association of National Telecommunication Organizations, (CANTO), played an instrumental role in bringing Prepay Nation and TelEm together. “We are extremely delighted that this service has been launched. We look forward to other members of CANTO, seizing the opportunity to introduce digital topup in their markets, without capital outlay.” remarked Teresa Wankin Secretary General of CANTO.
Worldwide, mobile operators have seen the need to utilize digital channels to expand their market base and in so doing realize true incremental revenues. Prepay Nation has been the partner of choice for a large number of carriers in The Americas, Europe, Asia and Africa.