CSMA’s mission is to raise the bar for Customer Service Excellence, particularly in St. Maarten. CSAM achieves their mission utilizing a mobile philosophy by conveniently facilitating Customer Service courses on-site at organizations saving businesses money, time and conveniently allowing employees to attend valued trainings without leaving their jobs.
Dr. Gittens, President & CEO of CSMA stated: “The First Annual St. Maarten Customer Service Week is a pivotal event in St. Maarten’s History. This conference will showcase that St. Maarten as a major advocate for Customer Service Excellence and position the country as leader in fostering Customer Service education. The First Annual St. Maarten Customer Service Week is a unique conference, participants will be engaged in interactive conversations, networking, cooperative and collaborative learning exercises and gain a global perspective on the Service Industry at large.