Passengers are being protected or refunded
Passengers who are in the possession of a ticket purchased via an InselAir ticket office or online via fly-inselair.com will be granted a refund and will be contacted by the Customer Relations Department. Passengers who have purchased a ticket via a travel agent are strongly advised to contact their travel agent to have the refund processed. Passengers who have already started their journey will be protected on another airline and will be informed by our Customer Relations Team.
How can passengers contact InselAir?
InselAir regrets that it is forced to take these measures and sincerely apologizes for the inconvenience caused. InselAir’s teams will do their utmost to inform and support the affected passengers.