COLOMBIA, Cali – BP’s Regional Director(management@b-parker.
The problems they confront or may confront are as follows:
Communication barrier (Doctors terminology in Spanish)
Overstay without proper explanation
Nonexistence of psychological support during stay of patient
Clients is non-aware of medical condition progress (uncertainty)
Security issues (Easy target)
Handling direct complaints
Our firm is aware of all these conditions, and it gets worse in Bogota. The management or Board of the SZV is not in Colombia to observe the organic conditions the patients have to deal. It is the opinion of the firm that knowing rights does not mean that the patients has that right when it comes in the field, when dealing in a multimillion dollar Medical Enterprise and the poor safeguards to contain illegal practices is just next to non-existent. The basic objective is to improve the quality treatment and cost savings, which in our opinion should improved and addressed appropriately by the authorized channels.